HP has diagnosed my motherboard problem, and given me a date for the return of the repaired laptop – November 4. It will be interesting to see if they pull it off. If they do, I will be happy to change the name of these posts to "Update: HP Sucks Sometimes."
The return shipping box finally arrived today. I packed the laptop and filled out their form as requested. Tomorrow I’ll see if I can get FedEx to pick it up. The box was 10 days late, but I should point out that this marks the first time an HP promise was actually fulfilled. They told [...]
So it turns out that HP is recalling my laptop and several other models because of some problem with the graphics card. It requires a full motherboard replacement. This explains the problems I’ve been having with my notebook failing to boot after sleep or hibernation, and the blue video signal being sent to my external [...]
