Hopefully this will be the last time I post about the saga of my malfunctioning HP Presario V3000z. Thanks to a compassionate FedEx driver, I was spared the drive to Montrose to pick up my computer (see my last post). He made the arrangements to bring the box to me himself. What a guy! The [...]
As of today, my theoretically repaired notebook is sitting at a FedEx facility in Montrose (an hour away). You may ask, "But Mike, why is it in Montrose, and not delivered to your doorstep?" A fine question – thanks for asking. Despite telling two separate HP customer service reps that my address had changed, HP [...]
The contents of this post will come as no surprise to many who read it, and some will have far worse experiences to share. But here’s my story. As noted in my last post, my HP Presario V3000 laptop needs a new motherboard. HP Customer Service has agreed to pay for the computer to be [...]
