My local "tech support" business is now officially two months old. During this time I’ve learned a great deal and had many experiences, both positive and negative.
Terror and Unhappiness
Let’s get the bad ones out of the way. The biggest challenge I face is my own fear that I will screw something up, and it will [...]
Continue reading about The Light and Dark Sides of Customer Service
Today I filed the papers to add a DBA (”doing business as”) to our corporation. The new business name is North Fork Tech Support, and I’ll be doing computer repair and tutoring here in the valley. At least that’s where I’ll start. The local guys who have done this work in the past are either [...]
