As of today, my theoretically repaired notebook is sitting at a FedEx facility in Montrose (an hour away). You may ask, "But Mike, why is it in Montrose, and not delivered to your doorstep?" A fine question – thanks for asking. Despite telling two separate HP customer service reps that my address had changed, HP [...]
Wow – when I wrote my last post I never imagined I’d be down for 9 DAYS. But thanks to some very tall trees between the new house and the wireless transceiver, I had to switch back to DSL. And thanks to some VERY unhelpful people at TDS, it took several days longer than it [...]