I shipped my Presario V3000z back to HP on Friday. FedEx showed that the box was delivered Monday morning. I checked HP’s online status page to see if it reflected their receipt of the box, but as of this morning their status hadn’t changed. So I kicked out another email to HP to verify. They did so a couple hours later.
I also inquired into a new ETA for the repaired laptop. According to this particular agent, it will take another 2 days to diagnose the problems, and that will determine the timeframe for repair and return. So, more waiting.
Meanwhile I’ve almost got a replacement ready. We bought a new Dell Optiplex 755 tower to fill in the gap in the short-term. It arrived yesterday and I’ve been frantically re-installing software and doing all the configuring. (I never cease to be amazed how much time is involved in setting up a computer.) When/if I ever get my laptop back from HP, the Optiplex will become our file/server and backup machine.
The new Dell works well and I’m impressed with the quietness of the fan. My biggest complaint is no digital video output for the monitor, so I use the VGA connection to the 19" widescreen monitor that came with the tower.
Tags: hp sucks, presario v3000
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