So I’ve resorted to using email to communicate with HP about my failed laptop. I figure it 1) keeps my blood pressure down, and 2) provides a trail of documentation.
So basically I’ve made zero progress. According to HP they still haven’t even sent the return packing materials to me. They keep promising them though, in the next 2-3 business days. If I had a nickel for every time I’ve heard that from these guys, I’d have at least 50 cents.
Meanwhile, the backup laptop I’ve been limping along on is acting up. This morning I awoke to find the machine with a black screen and just one line of text: Boot disk not found. Luckily I was able to power off and reboot, but how long will it last?
I ordered a Dell Optiplex for the short-term, something I can use for my consulting business, and a box that can be easily converted to a file server later on. Unfortunately it takes time for Dell to build the thing, and for the boxes to get here. Sigh.
Tags: hp sucks, presario v3000
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