Mike on October 28th, 2008

I shipped my Presario V3000z back to HP on Friday. FedEx showed that the box was delivered Monday morning. I checked HP’s online status page to see if it reflected their receipt of the box, but as of this morning their status hadn’t changed. So I kicked out another email to HP to verify. They [...]

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Mike on October 24th, 2008

Last night my sister gave birth to a new person - Revin Michael Haakinson. All is well with Kara and the baby. I don’t know yet about Nathan.

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Mike on October 23rd, 2008

The return shipping box finally arrived today. I packed the laptop and filled out their form as requested. Tomorrow I’ll see if I can get FedEx to pick it up.
The box was 10 days late, but I should point out that this marks the first time an HP promise was actually fulfilled. They told me [...]

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Mike on October 22nd, 2008

Today I filed the papers to add a DBA (”doing business as”) to our corporation. The new business name is North Fork Tech Support, and I’ll be doing computer repair and tutoring here in the valley. At least that’s where I’ll start. The local guys who have done this work in the past are either [...]

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Mike on October 22nd, 2008

I have done a poor job of keeping people updated on our move. So here’s the current status:
We found a house to rent. It’s a small house, but it has some good qualities, not least of which is that it is actually in Paonia. We were concerned we wouldn’t be able to find a place [...]

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Mike on October 22nd, 2008

So I’ve resorted to using email to communicate with HP about my failed laptop. I figure it 1) keeps my blood pressure down, and 2) provides a trail of documentation.
So basically I’ve made zero progress. According to HP they still haven’t even sent the return packing materials to me. They keep promising them though, in [...]

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Mike on October 21st, 2008

Colin Powell has been on my sh*t list since he agreed to become Secretary of State for Bush’s first term. My opinion didn’t improve when he went to the U.N. and dutifully pushed the tissue-paper thin argument about Saddam’s WMDs.
When I watched his endorsement of Obama, I not only felt better about Powell, but I [...]

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Mike on October 17th, 2008

The contents of this post will come as no surprise to many who read it, and some will have far worse experiences to share. But here’s my story.
As noted in my last post, my HP Presario V3000 laptop needs a new motherboard. HP Customer Service has agreed to pay for the computer to be returned [...]

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Mike on October 11th, 2008

So it turns out that HP is recalling my laptop and several other models because of some problem with the graphics card. It requires a full motherboard replacement.
This explains the problems I’ve been having with my notebook failing to boot after sleep or hibernation, and the blue video signal being sent to my external [...]

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Mike on October 2nd, 2008

Some of you will remember the song we performed at Rob and Emily’s wedding. Rob asked us for the lyrics, but we decided to do better than that. We recorded it in our home studio. The quality isn’t super great, but I think we get the point across.
Here’s the audio file (MP3): [...]

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